Kohtamäki, M., & Helo, P. (2015). Benchmarking and best practices in industrial service business. Emerald.
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Citação norma Chicago
Kohtamäki, Marko, and Petri Helo. Benchmarking and Best Practices in Industrial Service Business. [Bradford, England]: Emerald, 2015.
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Citação norma MLA
Kohtamäki, Marko, and Petri Helo. Benchmarking and Best Practices in Industrial Service Business. Emerald, 2015.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.