Continual service improvement manager : careers in IT service management /
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Autor principal: | Whapples, David (Author) |
---|---|
Formato: | Recurso Electrónico livro electrónico |
Idioma: | inglês |
Publicado em: |
Wiltshire, England :
BCS,
2015.
|
Colecção: | BCS Guides to IT Roles
|
Assuntos: | |
Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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