Salesforce essentials for administrators : discover the administration fundamentals and challenges of Salesforce CRM /
Na minha lista:
Autor principal: | Shrivastava, Mohith (Author) |
---|---|
Formato: | Recurso Electrónico livro electrónico |
Idioma: | inglês |
Publicado em: |
Birmingham, England :
Packt Publishing,
2014.
|
Assuntos: | |
Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
Registos relacionados
Salesforce.com for dummies /
Por: Kao, Liz, et al.
Publicado em: (2014)
Por: Kao, Liz, et al.
Publicado em: (2014)
Salesforce CRM the definitive admin handbook /
Por: Goodey, Paul
Publicado em: (2013)
Por: Goodey, Paul
Publicado em: (2013)
Salesforce CRM admin cookbook
Por: Goodey, Paul
Publicado em: (2013)
Por: Goodey, Paul
Publicado em: (2013)
Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry /
Por: Benioff, Marc R., 1964-
Publicado em: (2010)
Por: Benioff, Marc R., 1964-
Publicado em: (2010)
Maximizing your sales with Salesforce.com
Publicado em: (2008)
Publicado em: (2008)
The prime solution close the value gap, increase margins, and win the complex sale /
Por: Thull, Jeff, 1949-
Publicado em: (2005)
Por: Thull, Jeff, 1949-
Publicado em: (2005)
Oracle CRM On Demand administration essentials a one-stop implementation reference guide to Oracle CRM on Demand, the world's best-selling brand of CRM technology /
Por: Rao, Padmanabha
Publicado em: (2012)
Por: Rao, Padmanabha
Publicado em: (2012)
Strategic Retail Management Text and International Cases /
Por: Zentes, Joachim
Publicado em: (2012)
Por: Zentes, Joachim
Publicado em: (2012)
Microsoft Dynamics CRM 2011 administration bible
Por: Wittemann, Matthew
Publicado em: (2011)
Por: Wittemann, Matthew
Publicado em: (2011)
CRM unplugged releasing CRM's strategic value /
Por: Bligh, Philip
Publicado em: (2004)
Por: Bligh, Philip
Publicado em: (2004)
Managing quality customer service a practical guide for establishing a service operation /
Por: Martin, William B.
Publicado em: (1989)
Por: Martin, William B.
Publicado em: (1989)
Strategic customer management strategizing the sales organization /
Por: Piercy, Nigel
Publicado em: (2009)
Por: Piercy, Nigel
Publicado em: (2009)
Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
Por: Goodman, John A.
Publicado em: (2009)
Por: Goodman, John A.
Publicado em: (2009)
Client service excellence : the 10 commandments /
Por: O'Sullivan, Larry
Publicado em: (2010)
Por: O'Sullivan, Larry
Publicado em: (2010)
Implementing SugarCRM
Por: Whitehead, Michael J. R.
Publicado em: (2006)
Por: Whitehead, Michael J. R.
Publicado em: (2006)
Sales Excellence Systematic Sales Management /
Por: Homburg, Christian
Publicado em: (2012)
Por: Homburg, Christian
Publicado em: (2012)
Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRM /
Por: Rossi, Ian D.
Publicado em: (2011)
Por: Rossi, Ian D.
Publicado em: (2011)
What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
Por: Gallagher, Richard S.
Publicado em: (2008)
Por: Gallagher, Richard S.
Publicado em: (2008)
The customer management scorecard managing CRM for profit /
Por: Woodcock, Neil
Publicado em: (2003)
Por: Woodcock, Neil
Publicado em: (2003)
Customer care excellence : how to create an effective customer focus. /
Por: Cook, Sarah
Publicado em: (2011)
Por: Cook, Sarah
Publicado em: (2011)
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
Por: Blunt, Carolyn
Publicado em: (2013)
Por: Blunt, Carolyn
Publicado em: (2013)
Sage ACT! 2012 cookbook over 90 advanced recipes for power users of ACT! 2012 for increasing the efficiency of your business /
Por: Fredricks, Karen S.
Publicado em: (2011)
Por: Fredricks, Karen S.
Publicado em: (2011)
Oracle Siebel CRM 8 installation and management install, configure, and manage a robust customer relationship management system using Siebel CRM /
Por: Hansal, Alexander
Publicado em: (2010)
Por: Hansal, Alexander
Publicado em: (2010)
Why service stinks ... and exactly what to do about it
Por: Gross, T. Scott
Publicado em: (2003)
Por: Gross, T. Scott
Publicado em: (2003)
New service paradigms AMA SERVSIG Conference 2003 /
Publicado em: (2004)
Publicado em: (2004)
Beyond customer service, revised
Por: Gerson, Richard F.
Publicado em: (1998)
Por: Gerson, Richard F.
Publicado em: (1998)
Positively outrageous service how to delight and astound your customers and win them for life /
Por: Gross, T. Scott
Publicado em: (2004)
Por: Gross, T. Scott
Publicado em: (2004)
When customers talk --turn what they tell you into sales /
Por: Gross, T. Scott
Publicado em: (2005)
Por: Gross, T. Scott
Publicado em: (2005)
The customer-driven company : moving from talk to action /
Por: Whiteley, Richard C.
Publicado em: (1991)
Por: Whiteley, Richard C.
Publicado em: (1991)
Service recovery and service continuity
Publicado em: (2005)
Publicado em: (2005)
Service design for business : a practical guide to optimizing the customer experience /
Por: Reason, Ben, 1972-, et al.
Publicado em: (2016)
Por: Reason, Ben, 1972-, et al.
Publicado em: (2016)
The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance /
Por: Mitchell, Dave, 1961-
Publicado em: (2014)
Por: Mitchell, Dave, 1961-
Publicado em: (2014)
Customer winback how to recapture lost customers and keep them loyal /
Por: Griffin, Jill
Publicado em: (2001)
Por: Griffin, Jill
Publicado em: (2001)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
Por: Lowenstein, Michael W., 1942-
Publicado em: (2011)
Por: Lowenstein, Michael W., 1942-
Publicado em: (2011)
Surprise! : The secret to customer loyalty in the service sector /
Por: Magnini, Vincent P.
Publicado em: (2015)
Por: Magnini, Vincent P.
Publicado em: (2015)
Customer intimacy : pick your partners, shape your culture, win together /
Por: Wiersema, Fred
Publicado em: (1996)
Por: Wiersema, Fred
Publicado em: (1996)
Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
Por: Fragasso, Philip M., 1950-
Publicado em: (2008)
Por: Fragasso, Philip M., 1950-
Publicado em: (2008)
Perception of a difference the power in buying, marketing and selling customer care /
Por: Zimmerman, Wesley
Publicado em: (2005)
Por: Zimmerman, Wesley
Publicado em: (2005)
Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
Publicado em: (2015)
Publicado em: (2015)
Microsoft Dynamics CRM 2011 reporting everything you need to know to work with reports in Dynamics CRM 2011 /
Por: Sinay, Damian
Publicado em: (2013)
Por: Sinay, Damian
Publicado em: (2013)
Registos relacionados
-
Salesforce.com for dummies /
Por: Kao, Liz, et al.
Publicado em: (2014) -
Salesforce CRM the definitive admin handbook /
Por: Goodey, Paul
Publicado em: (2013) -
Salesforce CRM admin cookbook
Por: Goodey, Paul
Publicado em: (2013) -
Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry /
Por: Benioff, Marc R., 1964-
Publicado em: (2010) -
Maximizing your sales with Salesforce.com
Publicado em: (2008)