Baranzelli, J. (2009). Making government great again: Mapping the road to success with ISO 9001:2008. ASQ Quality Press.
Style de citation Chicago (17e éd.)Baranzelli, John. Making Government Great Again: Mapping the Road to Success with ISO 9001:2008. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
Style de citation MLA (9e éd.)Baranzelli, John. Making Government Great Again: Mapping the Road to Success with ISO 9001:2008. ASQ Quality Press, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.