The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
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| 第一著者: | |
|---|---|
| フォーマット: | 電子媒体 eBook |
| 言語: | 英語 |
| 出版事項: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2011.
|
| 主題: | |
| オンライン･アクセス: | An electronic book accessible through the World Wide Web; click to view |
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