Beyond the ultimate question : a systematic approach to improve customer loyalty /
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| Glavni autor: | |
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| Format: | Elektronički e-knjiga |
| Jezik: | engleski |
| Izdano: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
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| Teme: | |
| Online pristup: | An electronic book accessible through the World Wide Web; click to view |
| Oznake: |
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| Opis fizičkog objekta: | 1 online resource (432 pages) : illustrations |
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| Bibliografija: | Includes bibliographical references and index. |
| ISBN: | 9780873897723 (e-book) |