Root cause analysis and improvement in the healthcare sector : a step-by-step guide /
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| Main Authors: | , , |
|---|---|
| Formato: | Recurso Electrónico livro electrónico |
| Idioma: | inglês |
| Publicado em: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- Root cause analysis in healthcare
- The root cause analysis process
- Define the event
- Find causes
- Find the root cause
- Find solution(s)
- Take action
- Measure and assess
- Advanced tools
- Hardwiring the use of RCA
- The future of root cause analysis in healthcare.