Complex service delivery processes : strategy to operations /
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主要作者: | Harvey, Jean, 1950- (Author) |
---|---|
格式: | 電子 電子書 |
語言: | 英语 |
出版: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2010.
|
版: | Second edition. |
主題: | |
在線閱讀: | An electronic book accessible through the World Wide Web; click to view |
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