Complex service delivery processes : strategy to operations /
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Главный автор: | Harvey, Jean, 1950- (Автор) |
---|---|
Формат: | Электронный ресурс eКнига |
Язык: | английский |
Опубликовано: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2010.
|
Редактирование: | Second edition. |
Предметы: | |
Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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