Complex service delivery processes : strategy to operations /
-д хадгалсан:
Үндсэн зохиолч: | Harvey, Jean, 1950- (Зохиогч) |
---|---|
Формат: | Цахим Цахим ном |
Хэл сонгох: | англи |
Хэвлэсэн: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2010.
|
Хэвлэл: | Second edition. |
Нөхцлүүд: | |
Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Ижил төстэй зүйлс
Marketing plans for services a complete guide /
-н: McDonald, Malcolm
Хэвлэсэн: (2011)
-н: McDonald, Malcolm
Хэвлэсэн: (2011)
Service management : operation,strategy,Information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
Managing service delivery processes : linking strategy to operations /
-н: Harvey, Jean, 1950-
Хэвлэсэн: (2006)
-н: Harvey, Jean, 1950-
Хэвлэсэн: (2006)
Service quality a global perspective /
Хэвлэсэн: (2003)
Хэвлэсэн: (2003)
Services marketing and management
-н: Gilmore, Audrey
Хэвлэсэн: (2003)
-н: Gilmore, Audrey
Хэвлэсэн: (2003)
The impact of technology on services
Хэвлэсэн: (2002)
Хэвлэсэн: (2002)
Services management
-н: Appannaiah, H. R.
Хэвлэсэн: (2010)
-н: Appannaiah, H. R.
Хэвлэсэн: (2010)
Drive business performance enabling a culture of intelligent execution /
-н: Aziza, Bruno, 1975-
Хэвлэсэн: (2008)
-н: Aziza, Bruno, 1975-
Хэвлэсэн: (2008)
Services management (including skill development) /
-н: Ramachandra, K.
Хэвлэсэн: (2010)
-н: Ramachandra, K.
Хэвлэсэн: (2010)
Marketing plans for service businesses a complete guide /
-н: McDonald, Malcolm
Хэвлэсэн: (2006)
-н: McDonald, Malcolm
Хэвлэсэн: (2006)
Special issue from the 4th SIG services research conference services research - a truly global discipline /
Хэвлэсэн: (2006)
Хэвлэсэн: (2006)
5S for service organizations and offices : a lean look at improvements /
-н: Sarkar, Debashis
Хэвлэсэн: (2006)
-н: Sarkar, Debashis
Хэвлэсэн: (2006)
Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
International journal of service industry management.
Хэвлэсэн: (2007)
Хэвлэсэн: (2007)
Internationalization of service firms
Хэвлэсэн: (2007)
Хэвлэсэн: (2007)
Services marketing : managing the service value chain /
-н: Bruhn, Manfred
Хэвлэсэн: (2006)
-н: Bruhn, Manfred
Хэвлэсэн: (2006)
Service design and delivery : how design thinking can innovate business and add value to society /
-н: Kurokawa, Toshiaki
Хэвлэсэн: (2015)
-н: Kurokawa, Toshiaki
Хэвлэсэн: (2015)
Service science : the foundations of service engineering and management /
-н: Qiu, Robin G.
Хэвлэсэн: (2014)
-н: Qiu, Robin G.
Хэвлэсэн: (2014)
Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /
-н: Sarkar, Debashis
Хэвлэсэн: (2007)
-н: Sarkar, Debashis
Хэвлэсэн: (2007)
Hot groups seeding them, feeding them, and using them to ignite your organization /
-н: Lipman-Blumen, Jean
Хэвлэсэн: (1999)
-н: Lipman-Blumen, Jean
Хэвлэсэн: (1999)
The professional services firm bible
-н: Baschab, John, 1968-
Хэвлэсэн: (2005)
-н: Baschab, John, 1968-
Хэвлэсэн: (2005)
Household production, services and monetary policy
-н: Lonkeng Ngouana, Constant
Хэвлэсэн: (2012)
-н: Lonkeng Ngouana, Constant
Хэвлэсэн: (2012)
Service industries a geographical appraisal /
-н: Daniels, P. W.
Хэвлэсэн: (1985)
-н: Daniels, P. W.
Хэвлэсэн: (1985)
Killer analytics : top 20 metrics missing from your balance sheet /
-н: Brown, Mark Graham
Хэвлэсэн: (2013)
-н: Brown, Mark Graham
Хэвлэсэн: (2013)
Promotion of services
Хэвлэсэн: (2002)
Хэвлэсэн: (2002)
Global trade in services fear, facts, and offshoring /
-н: Jensen, J. Bradford
Хэвлэсэн: (2011)
-н: Jensen, J. Bradford
Хэвлэсэн: (2011)
Managing innovation cases from the services industries /
Хэвлэсэн: (1988)
Хэвлэсэн: (1988)
Lean acres : a tale of strategic innovation and improvement in a farm-iliar setting /
-н: Bowie, Jim
Хэвлэсэн: (2011)
-н: Bowie, Jim
Хэвлэсэн: (2011)
Cultural perspectives on services marketing
Хэвлэсэн: (2005)
Хэвлэсэн: (2005)
Lean six sigma service excellence a guide to green belt certification and bottom line improvement /
-н: Taylor, Gerald M.
Хэвлэсэн: (2009)
-н: Taylor, Gerald M.
Хэвлэсэн: (2009)
Selected papers from QUIS 10 Conference 2007
Хэвлэсэн: (2008)
Хэвлэсэн: (2008)
Stakeholder engagement for service design : how service designers identify and communicate insights /
-н: Segelström, Fabian
Хэвлэсэн: (2013)
-н: Segelström, Fabian
Хэвлэсэн: (2013)
Stakeholder engagement for service design : how service designers identify and communicate insights /
-н: Segelstrom, Fabian
Хэвлэсэн: (2013)
-н: Segelstrom, Fabian
Хэвлэсэн: (2013)
Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Хэвлэсэн: (2011)
Хэвлэсэн: (2011)
Relationship marketing in services
Хэвлэсэн: (2002)
Хэвлэсэн: (2002)
Globalization of services some implications for theory and practice /
Хэвлэсэн: (2000)
Хэвлэсэн: (2000)
Enhancing the performance of the services sector
Хэвлэсэн: (2005)
Хэвлэсэн: (2005)
Service marketing in Ghana : a customer relationship management approach /
-н: Kuada, John, зэрэг
Хэвлэсэн: (2014)
-н: Kuada, John, зэрэг
Хэвлэсэн: (2014)
Quantifying the benefits of liberalising trade in services.
Хэвлэсэн: (2003)
Хэвлэсэн: (2003)
Priorities and pathways in services reform part 1 - quantitative studies /
Хэвлэсэн: (2013)
Хэвлэсэн: (2013)
Ижил төстэй зүйлс
-
Marketing plans for services a complete guide /
-н: McDonald, Malcolm
Хэвлэсэн: (2011) -
Service management : operation,strategy,Information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008) -
Managing service delivery processes : linking strategy to operations /
-н: Harvey, Jean, 1950-
Хэвлэсэн: (2006) -
Service quality a global perspective /
Хэвлэсэн: (2003) -
Services marketing and management
-н: Gilmore, Audrey
Хэвлэсэн: (2003)