Complex service delivery processes : strategy to operations /
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第一著者: | Harvey, Jean, 1950- (著者) |
---|---|
フォーマット: | 電子媒体 eBook |
言語: | 英語 |
出版事項: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2010.
|
版: | Second edition. |
主題: | |
オンライン・アクセス: | An electronic book accessible through the World Wide Web; click to view |
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