Customer's new voice : extreme relevancy and experience through volunteered customer information /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Fformat: | Electronig eLyfr |
| Iaith: | Saesneg |
| Cyhoeddwyd: |
Hoboken, New Jersey :
John Wiley & Sons, Incorporates,
2015.
|
| Pynciau: | |
| Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
Eitemau Tebyg
Customer loyalty, retention, and customer relationship management
Cyhoeddwyd: (2006)
Cyhoeddwyd: (2006)
Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-, et al.
Cyhoeddwyd: (2015)
gan: Price, Bill, 1950-, et al.
Cyhoeddwyd: (2015)
Managing the customer experience : a measurement-based approach /
gan: Wilburn, Morris, 1953-
Cyhoeddwyd: (2006)
gan: Wilburn, Morris, 1953-
Cyhoeddwyd: (2006)
Slow down, sell faster! understand your customer's buying process and maximize your sales /
gan: Davis, Kevin
Cyhoeddwyd: (2011)
gan: Davis, Kevin
Cyhoeddwyd: (2011)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
gan: Goldstein, Sheldon D.
Cyhoeddwyd: (2009)
gan: Goldstein, Sheldon D.
Cyhoeddwyd: (2009)
Customer satisfaction practical tools for building important relationships /
gan: Scott, Dru
Cyhoeddwyd: (2000)
gan: Scott, Dru
Cyhoeddwyd: (2000)
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
gan: Blunt, Carolyn
Cyhoeddwyd: (2013)
gan: Blunt, Carolyn
Cyhoeddwyd: (2013)
Dealing with the irate customer /
Eliminate customer turnoffs /
gan: Timm, Paul R.
gan: Timm, Paul R.
Exceed customer expectations /
gan: Timm, Paul R.
gan: Timm, Paul R.
How to win friends and influence profits the art of winning more business from your clients /
gan: Kean, David
Cyhoeddwyd: (2008)
gan: Kean, David
Cyhoeddwyd: (2008)
The wallet allocation rule : winning the battle for share /
gan: Keiningham, Timothy L.
Cyhoeddwyd: (2015)
gan: Keiningham, Timothy L.
Cyhoeddwyd: (2015)
Creating customer value : the essentials of marketing
gan: Learning Resources
gan: Learning Resources
Measuring customer satisfaction
gan: Gerson, Richard F.
Cyhoeddwyd: (1993)
gan: Gerson, Richard F.
Cyhoeddwyd: (1993)
50 ways to keep your customers : "and get new ones" /
gan: Timm, Paul R.
Cyhoeddwyd: (1992)
gan: Timm, Paul R.
Cyhoeddwyd: (1992)
Pre-commerce how companies and customers are transforming business together /
gan: Pearson, Bob, 1962-
Cyhoeddwyd: (2011)
gan: Pearson, Bob, 1962-
Cyhoeddwyd: (2011)
Managing customer experience and relationships : a strategic framework /
gan: Peppers, Don, et al.
Cyhoeddwyd: (2017)
gan: Peppers, Don, et al.
Cyhoeddwyd: (2017)
Researching customer satisfaction & loyalty how to find out what people really think /
gan: Szwarc, Paul
Cyhoeddwyd: (2005)
gan: Szwarc, Paul
Cyhoeddwyd: (2005)
Managing customer relationships a strategic framework /
gan: Peppers, Don
Cyhoeddwyd: (2011)
gan: Peppers, Don
Cyhoeddwyd: (2011)
What's the secret? to providing a world-class customer experience /
gan: DiJulius, John R., 1964-
Cyhoeddwyd: (2008)
gan: DiJulius, John R., 1964-
Cyhoeddwyd: (2008)
Mobile telecommunication customer loyalty in Nigeria : determining factors /
gan: Bello, Olayiwola
Cyhoeddwyd: (2013)
gan: Bello, Olayiwola
Cyhoeddwyd: (2013)
Customer experience management a revolutionary approach to connecting with your customers /
gan: Schmitt, Bernd
Cyhoeddwyd: (2003)
gan: Schmitt, Bernd
Cyhoeddwyd: (2003)
Customer winback how to recapture lost customers and keep them loyal /
gan: Griffin, Jill
Cyhoeddwyd: (2001)
gan: Griffin, Jill
Cyhoeddwyd: (2001)
Build for change : revolutionizing customer engagement through continuous digital innovation /
gan: Trefler, Alan
Cyhoeddwyd: (2014)
gan: Trefler, Alan
Cyhoeddwyd: (2014)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
gan: Lowenstein, Michael W., 1942-
Cyhoeddwyd: (2011)
gan: Lowenstein, Michael W., 1942-
Cyhoeddwyd: (2011)
What's the future of business? changing the way businesses create experiences /
gan: Solis, Brian
Cyhoeddwyd: (2013)
gan: Solis, Brian
Cyhoeddwyd: (2013)
Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
gan: Goodman, John A.
Cyhoeddwyd: (2009)
gan: Goodman, John A.
Cyhoeddwyd: (2009)
Secret service hidden systems that deliver unforgettable customer service /
gan: DiJulius, John R., 1964-
Cyhoeddwyd: (2003)
gan: DiJulius, John R., 1964-
Cyhoeddwyd: (2003)
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
gan: Frawley, Andrew
Cyhoeddwyd: (2015)
gan: Frawley, Andrew
Cyhoeddwyd: (2015)
Customer relations
Cyhoeddwyd: (2011)
Cyhoeddwyd: (2011)
Beyond the ultimate question : a systematic approach to improve customer loyalty /
gan: Hayes, Bob E., 1963-
Cyhoeddwyd: (2009)
gan: Hayes, Bob E., 1963-
Cyhoeddwyd: (2009)
Behavioral marketing : delivering personalized experiences at scale /
gan: Walters, Dave, 1968-
Cyhoeddwyd: (2015)
gan: Walters, Dave, 1968-
Cyhoeddwyd: (2015)
Beyond customer service, revised
gan: Gerson, Richard F.
Cyhoeddwyd: (1998)
gan: Gerson, Richard F.
Cyhoeddwyd: (1998)
50 powerful ideas you can use to keep your customers
gan: Timm, Paul R.
Cyhoeddwyd: (2002)
gan: Timm, Paul R.
Cyhoeddwyd: (2002)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
gan: Inghilleri, Leonardo
Cyhoeddwyd: (2010)
gan: Inghilleri, Leonardo
Cyhoeddwyd: (2010)
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
gan: Allen, Danica R., 1959-
Cyhoeddwyd: (2004)
gan: Allen, Danica R., 1959-
Cyhoeddwyd: (2004)
The customer-driven company : moving from talk to action /
gan: Whiteley, Richard C.
Cyhoeddwyd: (1991)
gan: Whiteley, Richard C.
Cyhoeddwyd: (1991)
A complaint is a gift recovering customer loyalty when things go wrong /
gan: Barlow, Janelle, 1943-
Cyhoeddwyd: (2008)
gan: Barlow, Janelle, 1943-
Cyhoeddwyd: (2008)
Customer care excellence : how to create an effective customer focus. /
gan: Cook, Sarah
Cyhoeddwyd: (2011)
gan: Cook, Sarah
Cyhoeddwyd: (2011)
The consistent consumer predicting future behavior through lasting values /
gan: Beller, Ken
Cyhoeddwyd: (2005)
gan: Beller, Ken
Cyhoeddwyd: (2005)