Managing service delivery processes : linking strategy to operations /
Guardat en:
| Autor principal: | |
|---|---|
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2006.
|
| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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