Managing the customer experience : a measurement-based approach /
Wedi'i Gadw mewn:
Prif Awdur: | Wilburn, Morris, 1953- (Awdur) |
---|---|
Fformat: | Electronig eLyfr |
Iaith: | Saesneg |
Cyhoeddwyd: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2006.
|
Pynciau: | |
Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
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Eitemau Tebyg
-
Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-, et al.
Cyhoeddwyd: (2015) -
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
gan: Blunt, Carolyn
Cyhoeddwyd: (2013) -
Measuring customer satisfaction
gan: Gerson, Richard F.
Cyhoeddwyd: (1993) -
Creating customer value : the essentials of marketing
gan: Learning Resources -
Customer satisfaction practical tools for building important relationships /
gan: Scott, Dru
Cyhoeddwyd: (2000)