Imaxe de Portada

Código QR

Service desk and incident manager : careers in IT service management /

Gardado en:

Detalles Bibliográficos
Autor Principal:	Wheatcroft, Peter (Author)
Formato:	Electrónico eBook
Idioma:	inglés
Publicado:	Wiltshire, England : BCS The Chartered Institute for IT, 2014.
Series:	BCS Guides to IT Roles
Subjects:	Computer service industry > Management. Information technology > Management. Electronic books.
Acceso en liña:	An electronic book accessible through the World Wide Web; click to view
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

Títulos similares

A service engineering method for knowledge-intense person-oriented services /
por: Menschner, Philipp
Publicado: (2015)

Growing software proven strategies for managing software engineers /
por: Testa, Louis
Publicado: (2009)

Leaders in computing changing the digital world.
Publicado: (2011)

Strategic management in information technology /
por: Yoffie, David B.
Publicado: (1994)

OECD information technology outlook.
Publicado: (2010)

Perspectives des technologies de l'information de l'OCDE 2006 technologies de l'information et des communications.
Publicado: (2006)

Perspectives des technologies de l'information de l'OCDE 2008
Publicado: (2008)

Digital state : the story of Minnesota's computing industry /
por: Misa, Thomas J.
Publicado: (2013)

OECD information technology outlook 2000 : ICTs, E-commerce and the information economy.
Publicado: (2000)

Japan's software factories a challenge to U.S. management /
por: Cusumano, Michael A., 1954-
Publicado: (1991)

The outsourcer : the story of India's IT revolution /
por: Sharma, Dinesh C.
Publicado: (2015)

The eye for innovation recognizing possibilities and managing the creative enterprise /
por: Price, Robert M., 1930-
Publicado: (2005)

Journal of technology management in China strategic challenges /
Publicado: (2008)

Continual service improvement manager : careers in IT service management /
por: Whapples, David
Publicado: (2015)

Diamonds are forever, computers are not economic and strategic management in computing markets /
Publicado: (2004)

The coordination of inter-organizational networks in the enterprise software industry the perspective of complementors /
por: Kude, Thomas, 1981-
Publicado: (2012)

Accelerating the globalization of America the role for information technology /
por: Mann, Catherine L.
Publicado: (2006)

Innovation in the software sector /
por: Lippoldt, Douglas, et al.
Publicado: (2009)

The HP phenomenon innovation and business transformation /
por: House, Charles H.
Publicado: (2009)

The Google way how one company is revolutionizing management as we know it /
por: Girard, Bernard
Publicado: (2009)

IT service management a guide for ITIL Foundation Exam candidates /
Publicado: (2012)

Design like Apple seven principles for creating insanely great products, services, and experiences /
por: Edson, John, 1966-
Publicado: (2012)

Chips and change how crisis reshapes the semiconductor industry /
por: Brown, Clair, 1946-
Publicado: (2009)

New industries from new places the emergence of the software and hardware industries in China and India /
por: Gregory, Neil F.
Publicado: (2009)

Geeks, mush heads, and the IT revolution : how SRA International achieved success over nearly four decades /
por: Volgenau, Ernst
Publicado: (2014)

Embedded autonomy states and industrial transformation /
por: Evans, Peter B., 1944-
Publicado: (1995)

Asia's computer challenge threat or opportunity for the United States & the world? /
por: Dedrick, Jason
Publicado: (1998)

Creating flat design websites : design and develop your own flat design websites in HTML /
por: Pratas, António
Publicado: (2014)

Political strategies for industrial order : state, market, and industry in France /
por: Zysman, John
Publicado: (1977)

Inventing the electronic century the epic story of the consumer electronics and computer industries /
por: Chandler, Alfred D. (Alfred Dupont), 1918-2007
Publicado: (2005)

International production networks in Asia rivalry or riches? /
Publicado: (2000)

Services management
por: Appannaiah, H. R.
Publicado: (2010)

U.S.-Japan strategic alliances in the semiconductor industry technology transfer, competition, and public policy /
Publicado: (1992)

Business patterns for software developers
por: Rednik
Publicado: (2012)

The impact of technology on services
Publicado: (2002)

Dot.compradors power and policy in the development of the Indian software industry /
por: Saraswati, Jyoti
Publicado: (2012)

Achieving service-oriented architecture applying an enterprise architecture approach /
por: Sweeney, Rick, 1954-
Publicado: (2010)

Service Science, Management and Engineering Education for the 21st Century
por: Hefley, Bill
Publicado: (2008)

From airline reservations to Sonic the Hedgehog : a history of the software industry /
por: Campbell-Kelly, Martin
Publicado: (2003)

Crouching tiger quality and its implementation in the Indian and Irish software communities /
por: Keane, Brendan
Publicado: (2007)