Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

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• Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
  door: Allen, Danica R., 1959-
  Gepubliceerd in: (2004)
• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  door: Goldstein, Sheldon D.
  Gepubliceerd in: (2009)
• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  door: Goldstein, Sheldon D.
  Gepubliceerd in: (2009)
• Researching customer satisfaction & loyalty how to find out what people really think /
  door: Szwarc, Paul
  Gepubliceerd in: (2005)
• Researching customer satisfaction & loyalty how to find out what people really think /
  door: Szwarc, Paul
  Gepubliceerd in: (2005)