Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

Ítems similars

• Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
  per: Allen, Danica R., 1959-
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• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  per: Goldstein, Sheldon D.
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• Superior customer satisfaction and loyalty : engaging customers to drive performance /
  per: Goldstein, Sheldon D.
  Publicat: (2009)
• Researching customer satisfaction & loyalty how to find out what people really think /
  per: Szwarc, Paul
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• Researching customer satisfaction & loyalty how to find out what people really think /
  per: Szwarc, Paul
  Publicat: (2005)