Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
Sparad:
Huvudskapare: | Allen, Danica R., 1959- (Författare, medförfattare) |
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Institutionell skapare: | American Society for Quality |
Materialtyp: | Elektronisk E-bok |
Språk: | engelska |
Publicerad: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2004.
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Ämnen: | |
Länkar: | An electronic book accessible through the World Wide Web; click to view |
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