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Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

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Opis bibliograficzny
1. autor:	Allen, Danica R., 1959- (Autor)
Korporacja:	American Society for Quality
Format:	Elektroniczne E-book
Język:	angielski
Wydane:	Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Hasła przedmiotowe:	Consumer satisfaction > Research. Customer loyalty > Research. Customer services > Quality control > Research. Customer services > Management > Research. Marketing research > Management. Electronic books.
Dostęp online:	An electronic book accessible through the World Wide Web; click to view
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!

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