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Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

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Bibliografische gegevens
Hoofdauteur:	Allen, Danica R., 1959- (Auteur)
Coauteur:	American Society for Quality
Formaat:	Elektronisch E-boek
Taal:	Engels
Gepubliceerd in:	Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Onderwerpen:	Consumer satisfaction > Research. Customer loyalty > Research. Customer services > Quality control > Research. Customer services > Management > Research. Marketing research > Management. Electronic books.
Online toegang:	An electronic book accessible through the World Wide Web; click to view
Tags:	Voeg label toe Geen labels, Wees de eerste die dit record labelt!

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