Imaxe de Portada

Código QR

Above the line : how to create a company culture that engages employees, delights customers and delivers results /

Gardado en:

Detalles Bibliográficos
Autor Principal:	Henderson, Michael (Author)
Formato:	Electrónico eBook
Idioma:	inglés
Publicado:	Milton, Queensland, [Australia] : Wiley, 2014.
Subjects:	Corporate culture > United States. Corporations > Sociological aspects > United States. Organizational behavior > United States. Customer services > United States. Customer relations > United States. Industrial relations > United States. Electronic books.
Acceso en liña:	An electronic book accessible through the World Wide Web; click to view
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

Títulos similares

America's service meltdown restoring service excellence in the age of the customer /
por: Pupo, Raul
Publicado: (2010)

Change at work /
por: Cappelli, Peter
Publicado: (1997)

Mergers, acquisitions, and other restructuring activities an integrated approach to process, tools, cases, and solutions /
por: DePamphilis, Donald M.
Publicado: (2012)

Change at work
Publicado: (1997)

Clients first the two word miracle /
por: Callaway, Joseph, 1943-
Publicado: (2012)

Changing the game organizational transformations of the first, second, and third kinds /
por: Flamholtz, Eric
Publicado: (1998)

Corporate governance and the timeliness of change reorientation in 100 American firms /
por: Sherman, Hugh
Publicado: (1998)

The service edge : 101 companies that profit customer care /
por: Zemke, Ron
Publicado: (1989)

Spirituality in the workplace what it is, why it matters, how to make it work for you /
por: Marques, Joan
Publicado: (2007)

Values, nature, and culture in the American corporation
por: Frederick, William Crittenden, 1925-
Publicado: (1995)

Nothing personal, just business a guided journey into organizational darkness /
por: Stein, Howard F.
Publicado: (2001)

Trust, globalisation and market expansion
Publicado: (2009)

True alignment : linking company culture with customer needs for extraordinary results /
por: Papke, Edgar
Publicado: (2014)

Pastoral capitalism : a history of suburban corporate landscapes /
por: Mozingo, Louise A.
Publicado: (2011)

Corporate dreams big business in American democracy from the Great Depression to the great recession /
por: Hoopes, James, 1944-
Publicado: (2011)

Advertising on trial consumer activism and corporate public relations in the 1930s /
por: Stole, Inger L.
Publicado: (2006)

Passport USA your pocket guide to American business, culture & etiquette /
por: Engel, Dean W.
Publicado: (2001)

Speculative management stock market power and corporate change /
por: Krier, Dan, 1965-
Publicado: (2005)

The behavioral advantage what the smartest, most successful companies do differently to win in the B2B arena /
por: Bacon, Terry R.
Publicado: (2004)

Competing for capital investor relations in a dynamic world /
por: Marcus, Bruce W., 1925-
Publicado: (2005)

The organizational culture perspective /
por: Ott, J. Steven
Publicado: (1989)

Organizational fit : key issues and new directions /
Publicado: (2013)

Organizational cultures types and transformations /
por: Pheysey, Diana C., 1928-
Publicado: (1993)

The failure of corporate law fundamental flaws and progressive possibilities /
por: Greenfield, Kent
Publicado: (2006)

Icarus in the boardroom the fundamental flaws in corporate America and where they came from /
por: Skeel, David A., 1961-
Publicado: (2005)

Positively outrageous service how to delight and astound your customers and win them for life /
por: Gross, T. Scott
Publicado: (2004)

Knowledge-driven work unexpected lessons from Japanese and United States work practices /
Publicado: (1998)

Mergers and productivity
Publicado: (2000)

Inside/outside : how businesses buy legal services /
por: Smith, Larry, 1949-
Publicado: (2001)

City bound how states stifle urban innovation /
por: Frug, Gerald E., 1939-
Publicado: (2008)

Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement /
por: Capelle, Ronald G.
Publicado: (2014)

Cultural transformations : lessons of leadership and corporate reinvention /
por: Mattone, John, et al.
Publicado: (2016)

The American corporation today
Publicado: (1996)

Churchill's horses and the myths of American corporations power, stakeholders, and governance /
por: Bogie, Mord, 1932-
Publicado: (1998)

Contests for corporate control corporate governance and economic performance in the United States and Germany /
por: O'Sullivan, Mary
Publicado: (2000)

Executive roadmap to fraud prevention and internal control creating a culture of compliance /
por: Biegelman, Martin T.
Publicado: (2012)

Executive roadmap to fraud prevention and internal control creating a culture of compliance /
por: Biegelman, Martin T.
Publicado: (2006)

The speculation economy how finance triumphed over industry /
por: Mitchell, Lawrence E.
Publicado: (2008)

Corporations are not people : reclaiming democracy from big money and global corporations /
por: Clements, Jeffrey D.
Publicado: (2014)

The board book making your corporate board a strategic force in your company's success /
por: Shultz, Susan
Publicado: (2001)