An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB) /
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| Autor principal: | |
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| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Hamburg, Germany :
Anchor Academic Publishing,
2014.
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| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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