Successful business process management : what you need to know to get results /
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| Autor principal: | |
|---|---|
| Formato: | Recurso Eletrônico livro eletrônico |
| Idioma: | inglês |
| Publicado em: |
New York :
American Management Association,
[2014]
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- part one. Reviewing the definitions
- part two. Building an effective process system
- part three. Creating or revising a procedure
- part four. Making procedures real
- part five. Reviewing the skills required to make process improvement happen.