Hawkins Mitchell, V., & Fry, K. N. (2013). The cost of emotions in the workplace: Bottom line value of emotional continuity management. Rothstein Associates.
芝加哥风格引文Hawkins Mitchell, Vali, 与 Kristen Noakes Fry. The Cost of Emotions in the Workplace: Bottom Line Value of Emotional Continuity Management. Brookfield, CT: Rothstein Associates, 2013.
MLA引文Hawkins Mitchell, Vali, 与 Kristen Noakes Fry. The Cost of Emotions in the Workplace: Bottom Line Value of Emotional Continuity Management. Rothstein Associates, 2013.
警告：这些引文格式不一定是100％准确.