The cost of emotions in the workplace : bottom line value of emotional continuity management /

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Bibliographic Details
Main Author:	Hawkins Mitchell, Vali
Other Authors:	Fry, Kristen Noakes
Format:	Electronic eBook
Language:	English
Published:	Brookfield, CT : Rothstein Associates, [2013]
Subjects:	Psychology, Industrial. Personnel management. Emotions. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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