Root cause analysis handbook : a guide to efficient and effective incident investigation /
-д хадгалсан:
Байгууллагын зохиогч: | |
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Бусад зохиолчид: | |
Формат: | Цахим Цахим ном |
Хэл сонгох: | англи |
Хэвлэсэн: |
Brookfield, Connecticut :
Rothstein Associates Inc.,
[2008]
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Хэвлэл: | Third edition. |
Нөхцлүүд: | |
Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
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Агуулга:
- section 1. Basics of incident investigation
- section 2. Initiating investigations
- section 3. Gathering and preserving data
- section 4. Analyzing data
- section 5. Identifying root causes
- section 6. Developing recommendations
- section 7. Completing the investigation
- section 8. Selecting incidents for analysis
- section 9. Data and results trending
- section 10. Program development
- section 11. Contents of the companion CD and downloadable resources.