Root cause analysis handbook : a guide to efficient and effective incident investigation /

-д хадгалсан:
Номзүйн дэлгэрэнгүй
Байгууллагын зохиогч: ABS Consulting
Бусад зохиолчид: Vanden Heuvel, Lee N.
Формат: Цахим Цахим ном
Хэл сонгох:англи
Хэвлэсэн: Brookfield, Connecticut : Rothstein Associates Inc., [2008]
Хэвлэл:Third edition.
Нөхцлүүд:
Онлайн хандалт:An electronic book accessible through the World Wide Web; click to view
Шошгууд: Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
Агуулга:
  • section 1. Basics of incident investigation
  • section 2. Initiating investigations
  • section 3. Gathering and preserving data
  • section 4. Analyzing data
  • section 5. Identifying root causes
  • section 6. Developing recommendations
  • section 7. Completing the investigation
  • section 8. Selecting incidents for analysis
  • section 9. Data and results trending
  • section 10. Program development
  • section 11. Contents of the companion CD and downloadable resources.