Root cause analysis handbook : a guide to efficient and effective incident investigation /

Sábháilte in:
Sonraí bibleagrafaíochta
Údar corparáideach: ABS Consulting
Rannpháirtithe: Vanden Heuvel, Lee N.
Formáid: Leictreonach Ríomhleabhar
Teanga:Béarla
Foilsithe / Cruthaithe: Brookfield, Connecticut : Rothstein Associates Inc., [2008]
Eagrán:Third edition.
Ábhair:
Rochtain ar líne:An electronic book accessible through the World Wide Web; click to view
Clibeanna: Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
Clár na nÁbhar:
  • section 1. Basics of incident investigation
  • section 2. Initiating investigations
  • section 3. Gathering and preserving data
  • section 4. Analyzing data
  • section 5. Identifying root causes
  • section 6. Developing recommendations
  • section 7. Completing the investigation
  • section 8. Selecting incidents for analysis
  • section 9. Data and results trending
  • section 10. Program development
  • section 11. Contents of the companion CD and downloadable resources.