Root cause analysis handbook : a guide to efficient and effective incident investigation /

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Awdur Corfforaethol: ABS Consulting
Awduron Eraill: Vanden Heuvel, Lee N.
Fformat: Electronig eLyfr
Iaith:Saesneg
Cyhoeddwyd: Brookfield, Connecticut : Rothstein Associates Inc., [2008]
Rhifyn:Third edition.
Pynciau:
Mynediad Ar-lein:An electronic book accessible through the World Wide Web; click to view
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
Tabl Cynhwysion:
  • section 1. Basics of incident investigation
  • section 2. Initiating investigations
  • section 3. Gathering and preserving data
  • section 4. Analyzing data
  • section 5. Identifying root causes
  • section 6. Developing recommendations
  • section 7. Completing the investigation
  • section 8. Selecting incidents for analysis
  • section 9. Data and results trending
  • section 10. Program development
  • section 11. Contents of the companion CD and downloadable resources.