Managing your library and its quality : the ISO 9001 way /

Gardado en:
Detalles Bibliográficos
Autor Principal: Balagué, Núria
Outros autores: Saarti, Jarmo
Formato: Electrónico eBook
Idioma:inglés
Publicado: Oxford : Chandos Publishing, 2011.
Series:Chandos information professional series
Subjects:
Acceso en liña:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • part 1. Quality management issues and the use of ISO 9001 in the library environment
  • part 2. Building your library's quality management system according to the ISO 9001 standard.