Managing your library and its quality : the ISO 9001 way /
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| Auteur principal: | |
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| Format: | Électronique eBook |
| Langue: | anglais |
| Publié: |
Oxford :
Chandos Publishing,
2011.
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| Collection: | Chandos information professional series
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| Sujets: | |
| Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
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Table des matières:
- part 1. Quality management issues and the use of ISO 9001 in the library environment
- part 2. Building your library's quality management system according to the ISO 9001 standard.