Managing your library and its quality : the ISO 9001 way /
Guardat en:
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| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Oxford :
Chandos Publishing,
2011.
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| Col·lecció: | Chandos information professional series
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| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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Taula de continguts:
- part 1. Quality management issues and the use of ISO 9001 in the library environment
- part 2. Building your library's quality management system according to the ISO 9001 standard.