Customer service in the information environment /
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| 主要作者: | |
|---|---|
| 格式: | 電子 電子書 |
| 語言: | 英语 |
| 出版: |
London ; New Jersey :
Bowker-Saur,
[1993]
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| 叢編: | Information services management
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| 主題: | |
| 在線閱讀: | An electronic book accessible through the World Wide Web; click to view |
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書本目錄:
- part I. Customer service: an introduction
- part II. Initial stages
- part III. The players
- part Ivolume Key tools
- part volume Benefits to the customer/user.