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Stakeholder engagement for service design : how service designers identify and communicate insights /

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Detalhes bibliográficos
Autor principal:	Segelström, Fabian
Formato:	Recurso Electrónico livro electrónico
Idioma:	inglês
Publicado em:	Linköping. Sweden : Dept. of Computer and Information Science, LinköpingUniversity, 2013.
Colecção:	Linköping studies in arts and science ; 586.
Assuntos:	Service industries. Design. Electronic books.
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
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