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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

-д хадгалсан:

Номзүйн дэлгэрэнгүй
Үндсэн зохиолч:	McLean, Daniel (ITSM Consultant)
Формат:	Цахим Цахим ном
Хэл сонгох:	англи
Хэвлэсэн:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Нөхцлүүд:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
Онлайн хандалт:	An electronic book accessible through the World Wide Web; click to view
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!

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