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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

I tiakina i:

Ngā taipitopito rārangi puna kōrero
Kaituhi matua:	McLean, Daniel (ITSM Consultant)
Hōputu:	Tāhiko īPukapuka
Reo:	Ingarihi
I whakaputaina:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Ngā marau:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
Urunga tuihono:	An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu:	Tāpirihia he Tūtohu Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

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