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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

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Autore principale:	McLean, Daniel (ITSM Consultant)
Natura:	Elettronico eBook
Lingua:	inglese
Pubblicazione:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Soggetti:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
Accesso online:	An electronic book accessible through the World Wide Web; click to view
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

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