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Integrated measurement-- KPIs and metrics for ITSM : a narrative account /

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Xehetasun bibliografikoak
Egile nagusia:	McLean, Daniel (ITSM Consultant)
Formatua:	Baliabide elektronikoa eBook
Hizkuntza:	ingelesa
Argitaratua:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Gaiak:	Performance technology. Performance standards. Information technology > Management. Information technology > Quality control. Electronic books.
Sarrera elektronikoa:	An electronic book accessible through the World Wide Web; click to view
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

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