Integrated measurement-- KPIs and metrics for ITSM : a narrative account /
Αποθηκεύτηκε σε:
Κύριος συγγραφέας: | McLean, Daniel (ITSM Consultant) |
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Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
Γλώσσα: | Αγγλικά |
Έκδοση: |
Ely, Cambridgeshire :
IT Governance Publishing,
2013.
|
Θέματα: | |
Διαθέσιμο Online: | An electronic book accessible through the World Wide Web; click to view |
Ετικέτες: |
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Έκδοση: (2010) -
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