Integrated measurement-- KPIs and metrics for ITSM : a narrative account /
Wedi'i Gadw mewn:
Prif Awdur: | McLean, Daniel (ITSM Consultant) |
---|---|
Fformat: | Electronig eLyfr |
Iaith: | Saesneg |
Cyhoeddwyd: |
Ely, Cambridgeshire :
IT Governance Publishing,
2013.
|
Pynciau: | |
Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
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gan: Parmenter, David
Cyhoeddwyd: (2010) -
Key performance indicators : developing, implementing, and using winning KPIs /
gan: Parmenter, David
Cyhoeddwyd: (2015) -
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