Implementing service quality based on ISO/IEC 20000 : a management guide /

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书目详细资料
主要作者:	Kunas, Michael
格式:	电子电子书
语言:	英语
出版:	Ely, Cambridgeshire : IT Governance Publishing, [2012]
版:	Third edition.
主题:	Business enterprises > Computer networks. Industrial management. Information technology > Management. Electronic books.
在线阅读:	An electronic book accessible through the World Wide Web; click to view
标签:	添加标签没有标签, 成为第一个标记此记录!

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