Implementing service quality based on ISO/IEC 20000 : a management guide /

Enterprise operations management handbook
出版: (2000)

IT best practices for financial managers
由: Roehl-Anderson, Janice M.
出版: (2010)

Winning through boundaries innovation : communities of boundaries generate convergence /
由: Kodama, Mitsuru
出版: (2014)

Actor-network theory and information systems
出版: (2004)

Governance of IT : an executive guide to ISO/IEC 38500 /
由: Holt, A. L.
出版: (2013)

Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /
由: Esposito, Angelo
出版: (2013)

The perception and extend of using Information Communication Technology in micro small and medium-sized enterprises in Hurlingham, Nairobi /
由: Kitheka, Timothy Kisinga
出版: (2011)

Service-oriented modeling service analysis, design, and architecture /
由: Bell, Michael, 1951-
出版: (2008)

Information quality
出版: (2005)

Knowledge management strategy and technology
出版: (2002)

Implementing world class IT strategy : how IT can drive organizational innovation /
由: High, Peter A.
出版: (2014)

The social executive : why leaders need social media and how it's good for business /
由: Kasian-Lew, Dionne
出版: (2014)

Alfresco 3 records management comply with regulations and secure your organization's records with Alfresco Records Management /
由: Weisinger, Dick
出版: (2011)

IT compliance and controls best practices for implementation /
由: DeLuccia, James J., 1977-
出版: (2008)

IT service management a guide for ITIL Foundation Exam candidates /
出版: (2012)

Business intelligence and the cloud : strategic implementation guide /
由: Gendron, Michael S., 1957-
出版: (2014)

Information security and employee behaviour how to reduce risk through employee education, training and awareness /
由: McIlwraith, Angus
出版: (2006)

Continual service improvement manager : careers in IT service management /
由: Whapples, David
出版: (2015)

Dynamic enterprise architecture how to make it work /
出版: (2005)

Implementing PeopleSoft 8.4 on zSeries
由: Fallon, Dawn
出版: (2002)

The scope : IT in business /

The scope : IT in business /
由: Vision, Mentor

Doing business on the internet : how the electronic highway is transforming American companies /
由: Cronin, Mary J.
出版: (1995)

Enterprise knowledge portals next-generation portal solutions for dynamic information access, better decision making, and maximum results /
由: Collins, Heidi
出版: (2003)

Business information Management : improving performance using information systems /
由: Chaffey, Dave
出版: (2005)

Knowledge-based development
出版: (2002)

Alfresco 3 web content management enterprise web content management made easy and affordable /
由: Shariff, Munwar
出版: (2010)

Starting an online business : all-in-one /
由: Belew, Shannon, et al.
出版: (2017)

The coming of age of knowledge-based development
出版: (2007)

Handbook of Service Science
由: Maglio, Paul P.
出版: (2010)

Information technology-based enterprise integration and supply chain management
出版: (2003)

Problem manager : careers in IT service management /
由: Rudd, Colin
出版: (2014)

The blind tour guide
由: Lambe, Patrick, 1960-
出版: (2002)

Information technology and small business : antecedents and consequences of technology adoption /
由: Ordanini, Andrea
出版: (2006)

Business service management best practices
由: Darmawan, Budi
出版: (2004)

The ITSm process design guide developing, reengineering, and improving IT service management /
由: Knapp, Donna
出版: (2010)