Implementing service quality based on ISO/IEC 20000 : a management guide /
Enregistré dans:
| Auteur principal: | |
|---|---|
| Format: | Électronique eBook |
| Langue: | anglais |
| Publié: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Édition: | Third edition. |
| Sujets: | |
| Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires
Effects of internet technology on institutional competitive advantage : a case of Kenya Institute of Security and Criminal Justice (KICJ) /
par: Wanjohi, Sarah Wangari
Publié: (2016)
par: Wanjohi, Sarah Wangari
Publié: (2016)
Collaborative enterprise architecture enriching EA with lean, agile, and enterprise 2.0 practices /
par: Bente, Stefan
Publié: (2012)
par: Bente, Stefan
Publié: (2012)
SOA approach to integration XML, web services, ESB, and BPEL in real-world SOA projects /
Publié: (2007)
Publié: (2007)
Virtual working social and organisational dynamics /
Publié: (1999)
Publié: (1999)
Winning through boundaries innovation : communities of boundaries generate convergence /
par: Kodama, Mitsuru
Publié: (2014)
par: Kodama, Mitsuru
Publié: (2014)
Actor-network theory and information systems
Publié: (2004)
Publié: (2004)
IT best practices for financial managers
par: Roehl-Anderson, Janice M.
Publié: (2010)
par: Roehl-Anderson, Janice M.
Publié: (2010)
Enterprise operations management handbook
Publié: (2000)
Publié: (2000)
Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /
par: Esposito, Angelo
Publié: (2013)
par: Esposito, Angelo
Publié: (2013)
Governance of IT : an executive guide to ISO/IEC 38500 /
par: Holt, A. L.
Publié: (2013)
par: Holt, A. L.
Publié: (2013)
The perception and extend of using Information Communication Technology in micro small and medium-sized enterprises in Hurlingham, Nairobi /
par: Kitheka, Timothy Kisinga
Publié: (2011)
par: Kitheka, Timothy Kisinga
Publié: (2011)
Dynamic enterprise architecture how to make it work /
Publié: (2005)
Publié: (2005)
Service-oriented modeling service analysis, design, and architecture /
par: Bell, Michael, 1951-
Publié: (2008)
par: Bell, Michael, 1951-
Publié: (2008)
Information quality
Publié: (2005)
Publié: (2005)
Implementing world class IT strategy : how IT can drive organizational innovation /
par: High, Peter A.
Publié: (2014)
par: High, Peter A.
Publié: (2014)
Knowledge management strategy and technology
Publié: (2002)
Publié: (2002)
The social executive : why leaders need social media and how it's good for business /
par: Kasian-Lew, Dionne
Publié: (2014)
par: Kasian-Lew, Dionne
Publié: (2014)
The blind tour guide
par: Lambe, Patrick, 1960-
Publié: (2002)
par: Lambe, Patrick, 1960-
Publié: (2002)
Business management controls : a guide /
par: Kyriazoglou, John
Publié: (2012)
par: Kyriazoglou, John
Publié: (2012)
Handbook of Service Science
par: Maglio, Paul P.
Publié: (2010)
par: Maglio, Paul P.
Publié: (2010)
IT compliance and controls best practices for implementation /
par: DeLuccia, James J., 1977-
Publié: (2008)
par: DeLuccia, James J., 1977-
Publié: (2008)
Business intelligence and the cloud : strategic implementation guide /
par: Gendron, Michael S., 1957-
Publié: (2014)
par: Gendron, Michael S., 1957-
Publié: (2014)
Information security and employee behaviour how to reduce risk through employee education, training and awareness /
par: McIlwraith, Angus
Publié: (2006)
par: McIlwraith, Angus
Publié: (2006)
Alfresco 3 records management comply with regulations and secure your organization's records with Alfresco Records Management /
par: Weisinger, Dick
Publié: (2011)
par: Weisinger, Dick
Publié: (2011)
IT governance managing information technology for business /
par: Norfolk, David
Publié: (2005)
par: Norfolk, David
Publié: (2005)
The UCLA Anderson Business and Information Technologies (BIT) Project a global study of business practice (2012) /
Publié: (2013)
Publié: (2013)
IT service management a guide for ITIL Foundation Exam candidates /
Publié: (2012)
Publié: (2012)
Implementing PeopleSoft 8.4 on zSeries
par: Fallon, Dawn
Publié: (2002)
par: Fallon, Dawn
Publié: (2002)
The scope : IT in business /
The scope : IT in business /
par: Vision, Mentor
par: Vision, Mentor
IT-driven business models global case studies in transformation /
par: Kagermann, Henning
Publié: (2010)
par: Kagermann, Henning
Publié: (2010)
Designing mobile service systems
par: Kar, Els van de
Publié: (2008)
par: Kar, Els van de
Publié: (2008)
Doing business on the internet : how the electronic highway is transforming American companies /
par: Cronin, Mary J.
Publié: (1995)
par: Cronin, Mary J.
Publié: (1995)
Enterprise knowledge portals next-generation portal solutions for dynamic information access, better decision making, and maximum results /
par: Collins, Heidi
Publié: (2003)
par: Collins, Heidi
Publié: (2003)
Knowledge-based development
Publié: (2002)
Publié: (2002)
Continual service improvement manager : careers in IT service management /
par: Whapples, David
Publié: (2015)
par: Whapples, David
Publié: (2015)
Business information Management : improving performance using information systems /
par: Chaffey, Dave
Publié: (2005)
par: Chaffey, Dave
Publié: (2005)
Starting an online business : all-in-one /
par: Belew, Shannon, et autres
Publié: (2017)
par: Belew, Shannon, et autres
Publié: (2017)
The coming of age of knowledge-based development
Publié: (2007)
Publié: (2007)
Information technology and small business : antecedents and consequences of technology adoption /
par: Ordanini, Andrea
Publié: (2006)
par: Ordanini, Andrea
Publié: (2006)