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Implementing service quality based on ISO/IEC 20000 : a management guide /

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Bibliográfalaš dieđut
Váldodahkki:	Kunas, Michael
Materiálatiipa:	Elektrovnnalaš E-girji
Giella:	eaŋgalasgiella
Almmustuhtton:	Ely, Cambridgeshire : IT Governance Publishing, [2012]
Preanttus:	Third edition.
Fáttát:	Business enterprises > Computer networks. Industrial management. Information technology > Management. Electronic books.
Liŋkkat:	An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

Effects of internet technology on institutional competitive advantage : a case of Kenya Institute of Security and Criminal Justice (KICJ) /
Dahkki: Wanjohi, Sarah Wangari
Almmustuhtton: (2016)

Collaborative enterprise architecture enriching EA with lean, agile, and enterprise 2.0 practices /
Dahkki: Bente, Stefan
Almmustuhtton: (2012)

SOA approach to integration XML, web services, ESB, and BPEL in real-world SOA projects /
Almmustuhtton: (2007)

Virtual working social and organisational dynamics /
Almmustuhtton: (1999)

Enterprise operations management handbook
Almmustuhtton: (2000)

IT best practices for financial managers
Dahkki: Roehl-Anderson, Janice M.
Almmustuhtton: (2010)

Winning through boundaries innovation : communities of boundaries generate convergence /
Dahkki: Kodama, Mitsuru
Almmustuhtton: (2014)

Actor-network theory and information systems
Almmustuhtton: (2004)

Governance of IT : an executive guide to ISO/IEC 38500 /
Dahkki: Holt, A. L.
Almmustuhtton: (2013)

Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /
Dahkki: Esposito, Angelo
Almmustuhtton: (2013)

The perception and extend of using Information Communication Technology in micro small and medium-sized enterprises in Hurlingham, Nairobi /
Dahkki: Kitheka, Timothy Kisinga
Almmustuhtton: (2011)

Service-oriented modeling service analysis, design, and architecture /
Dahkki: Bell, Michael, 1951-
Almmustuhtton: (2008)

Information quality
Almmustuhtton: (2005)

Knowledge management strategy and technology
Almmustuhtton: (2002)

Implementing world class IT strategy : how IT can drive organizational innovation /
Dahkki: High, Peter A.
Almmustuhtton: (2014)

The social executive : why leaders need social media and how it's good for business /
Dahkki: Kasian-Lew, Dionne
Almmustuhtton: (2014)

Alfresco 3 records management comply with regulations and secure your organization's records with Alfresco Records Management /
Dahkki: Weisinger, Dick
Almmustuhtton: (2011)

IT compliance and controls best practices for implementation /
Dahkki: DeLuccia, James J., 1977-
Almmustuhtton: (2008)

IT service management a guide for ITIL Foundation Exam candidates /
Almmustuhtton: (2012)

Business intelligence and the cloud : strategic implementation guide /
Dahkki: Gendron, Michael S., 1957-
Almmustuhtton: (2014)

Information security and employee behaviour how to reduce risk through employee education, training and awareness /
Dahkki: McIlwraith, Angus
Almmustuhtton: (2006)

Continual service improvement manager : careers in IT service management /
Dahkki: Whapples, David
Almmustuhtton: (2015)

Dynamic enterprise architecture how to make it work /
Almmustuhtton: (2005)

Implementing PeopleSoft 8.4 on zSeries
Dahkki: Fallon, Dawn
Almmustuhtton: (2002)

The scope : IT in business /
Dahkki: Vision, Mentor

The scope : IT in business /

Doing business on the internet : how the electronic highway is transforming American companies /
Dahkki: Cronin, Mary J.
Almmustuhtton: (1995)

Enterprise knowledge portals next-generation portal solutions for dynamic information access, better decision making, and maximum results /
Dahkki: Collins, Heidi
Almmustuhtton: (2003)

Business information Management : improving performance using information systems /
Dahkki: Chaffey, Dave
Almmustuhtton: (2005)

Knowledge-based development
Almmustuhtton: (2002)

Alfresco 3 web content management enterprise web content management made easy and affordable /
Dahkki: Shariff, Munwar
Almmustuhtton: (2010)

Starting an online business : all-in-one /
Dahkki: Belew, Shannon, et al.
Almmustuhtton: (2017)

Handbook of Service Science
Dahkki: Maglio, Paul P.
Almmustuhtton: (2010)

The coming of age of knowledge-based development
Almmustuhtton: (2007)

Information technology-based enterprise integration and supply chain management
Almmustuhtton: (2003)

Problem manager : careers in IT service management /
Dahkki: Rudd, Colin
Almmustuhtton: (2014)

The blind tour guide
Dahkki: Lambe, Patrick, 1960-
Almmustuhtton: (2002)

Information technology and small business : antecedents and consequences of technology adoption /
Dahkki: Ordanini, Andrea
Almmustuhtton: (2006)

Business service management best practices
Dahkki: Darmawan, Budi
Almmustuhtton: (2004)

The ITSm process design guide developing, reengineering, and improving IT service management /
Dahkki: Knapp, Donna
Almmustuhtton: (2010)