Implementing service quality based on ISO/IEC 20000 : a management guide /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Fformat: | Electronig eLyfr |
| Iaith: | Saesneg |
| Cyhoeddwyd: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Rhifyn: | Third edition. |
| Pynciau: | |
| Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
| Disgrifiad Corfforoll: | 1 online resource (109 pages) |
|---|---|
| ISBN: | 9781849284431 (ebook) |