A life in error : from little slips to big disasters /

Bewaard in:
Bibliografische gegevens
Hoofdauteur: Reason, J. T.
Formaat: Elektronisch E-boek
Taal:Engels
Gepubliceerd in: Surrey, UK, England : Ashgate, [2013]
Onderwerpen:
Online toegang:An electronic book accessible through the World Wide Web; click to view
Tags: Voeg label toe
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Inhoudsopgave:
  • A bizarre beginning
  • Plans, actions, and consequences
  • Three performance levels
  • Absent-minded slips and lapses
  • Individual differences
  • A courtroom application of the SIML
  • The freudian slip revisited
  • Planning failures
  • Violations
  • Organizational accidents
  • Organizational culture : resisting change
  • Medical error
  • Disclosing error
  • Reviewing the journey.