A life in error : from little slips to big disasters /

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Detalles Bibliográficos
Autor Principal: Reason, J. T.
Formato: Electrónico eBook
Idioma:inglés
Publicado: Surrey, UK, England : Ashgate, [2013]
Subjects:
Acceso en liña:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • A bizarre beginning
  • Plans, actions, and consequences
  • Three performance levels
  • Absent-minded slips and lapses
  • Individual differences
  • A courtroom application of the SIML
  • The freudian slip revisited
  • Planning failures
  • Violations
  • Organizational accidents
  • Organizational culture : resisting change
  • Medical error
  • Disclosing error
  • Reviewing the journey.