APA引文

Tuominen, K. (2012). The EFQM excellence model for public organisations: Self-assessment work book : what separates the successful from the average? Benchmarking.

Chicago Style (17th ed.) Citation

Tuominen, Kari. The EFQM Excellence Model for Public Organisations: Self-assessment Work Book : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking, 2012.

MLA引文

Tuominen, Kari. The EFQM Excellence Model for Public Organisations: Self-assessment Work Book : What Separates the Successful from the Average? Benchmarking, 2012.