Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
Sábháilte in:
Príomhchruthaitheoir: | Tuominen, Kari |
---|---|
Rannpháirtithe: | Malmberg, Lasse, Lahti, Sami |
Formáid: | Leictreonach Ríomhleabhar |
Teanga: | Béarla |
Foilsithe / Cruthaithe: |
[Turku, Finland] :
Benchmarking Ltd.,
2013.
|
Sraith: | Development models series
|
Ábhair: | |
Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
|
Míreanna comhchosúla
Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2012)
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2012)
Competetive advantage through mass customisation : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2012)
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2012)
Competitive advantage through corporate social responsibility : how corporate social responsibility can give the professional service provider a competitive edge : Baldrige self-assessment work book : 21 probing questions and contrasting pairs of examples /
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2013)
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2013)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
de réir: Lowenstein, Michael W., 1942-
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de réir: Lowenstein, Michael W., 1942-
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de réir: Stevenson, Tom, 1943-
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Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
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de réir: Frawley, Andrew
Foilsithe / Cruthaithe: (2015)
de réir: Frawley, Andrew
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Foilsithe / Cruthaithe: (1991)
de réir: Whiteley, Richard C.
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de réir: Goodman, John A.
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de réir: Goodman, John A.
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de réir: Piercy, Nigel
Foilsithe / Cruthaithe: (2009)
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Customer service : a practical approach /
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de réir: Price, Bill, 1950-, et al.
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de réir: Schmitt, Bernd
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de réir: Schmitt, Bernd
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Customer loyalty programmes and clubs
de réir: Butscher, Stephan A.
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de réir: Butscher, Stephan A.
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Superior customer satisfaction and loyalty : engaging customers to drive performance /
de réir: Goldstein, Sheldon D.
Foilsithe / Cruthaithe: (2009)
de réir: Goldstein, Sheldon D.
Foilsithe / Cruthaithe: (2009)
Managing the customer experience : a measurement-based approach /
de réir: Wilburn, Morris, 1953-
Foilsithe / Cruthaithe: (2006)
de réir: Wilburn, Morris, 1953-
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Foilsithe / Cruthaithe: (2006)
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Eliminate customer turnoffs /
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de réir: Timm, Paul R.
Exceed customer expectations /
de réir: Timm, Paul R.
de réir: Timm, Paul R.
Branded customer service the new competitive edge /
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de réir: Barlow, Janelle, 1943-
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The Role of Queue Management System in Creating Competitive Advantage at KCB Bank Kenya Limited
de réir: Chemai, Ndiema Diana
Foilsithe / Cruthaithe: (2024)
de réir: Chemai, Ndiema Diana
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Creating value with customers
Foilsithe / Cruthaithe: (2006)
Foilsithe / Cruthaithe: (2006)
Meeting customer needs /
de réir: Smith, Ian
Foilsithe / Cruthaithe: (2003)
de réir: Smith, Ian
Foilsithe / Cruthaithe: (2003)
Enhancing competences for competitive advantage
Foilsithe / Cruthaithe: (2010)
Foilsithe / Cruthaithe: (2010)
Organizational learning and competitive advantage
Foilsithe / Cruthaithe: (1996)
Foilsithe / Cruthaithe: (1996)
Managing quality customer service a practical guide for establishing a service operation /
de réir: Martin, William B.
Foilsithe / Cruthaithe: (1989)
de réir: Martin, William B.
Foilsithe / Cruthaithe: (1989)
Customer relationship management an Emerald guide.
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Service-ability create a customer centric culture and gain competitive advantage /
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Foilsithe / Cruthaithe: (2013)
de réir: Robson, Kevin
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Customer service training 101 quick and easy techniques that get great results /
de réir: Evenson, Renee, 1951-
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de réir: Evenson, Renee, 1951-
Foilsithe / Cruthaithe: (2005)
Customer satisfaction practical tools for building important relationships /
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Foilsithe / Cruthaithe: (2000)
de réir: Scott, Dru
Foilsithe / Cruthaithe: (2000)
The customer management scorecard managing CRM for profit /
de réir: Woodcock, Neil
Foilsithe / Cruthaithe: (2003)
de réir: Woodcock, Neil
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Míreanna comhchosúla
-
Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2012) -
Competetive advantage through mass customisation : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2012) -
Competitive advantage through corporate social responsibility : how corporate social responsibility can give the professional service provider a competitive edge : Baldrige self-assessment work book : 21 probing questions and contrasting pairs of examples /
de réir: Tuominen, Kari
Foilsithe / Cruthaithe: (2013) -
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
de réir: Lowenstein, Michael W., 1942-
Foilsithe / Cruthaithe: (2011) -
Customer winback how to recapture lost customers and keep them loyal /
de réir: Griffin, Jill
Foilsithe / Cruthaithe: (2001)