Εξώφυλλο

Κώδικας QR

Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /

Εμφάνιση άλλων εκδόσεων (1)

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Tuominen, Kari
Άλλοι συγγραφείς:	Malmberg, Lasse, Lahti, Sami
Μορφή:	Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:	Αγγλικά
Έκδοση:	[Turku, Finland] : Benchmarking Ltd., 2013.
Σειρά:	Development models series
Θέματα:	Product management. Competition. Mass customization. Electronic books.
Διαθέσιμο Online:	An electronic book accessible through the World Wide Web; click to view
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Παρόμοια τεκμήρια

Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
από: Tuominen, Kari
Έκδοση: (2012)

Competetive advantage through mass customisation : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /
από: Tuominen, Kari
Έκδοση: (2012)

Competitive advantage through corporate social responsibility : how corporate social responsibility can give the professional service provider a competitive edge : Baldrige self-assessment work book : 21 probing questions and contrasting pairs of examples /
από: Tuominen, Kari
Έκδοση: (2013)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
από: Lowenstein, Michael W., 1942-
Έκδοση: (2011)

Customer winback how to recapture lost customers and keep them loyal /
από: Griffin, Jill
Έκδοση: (2001)

Customer relationship management strategies and their contribution to sustainable advantage at housing finance company /
από: Mushira, Maureene M.
Έκδοση: (2010)

When customers talk --turn what they tell you into sales /
από: Gross, T. Scott
Έκδοση: (2005)

The relationship advantage become a trusted advisor and create clients for life /
από: Stevenson, Tom, 1943-
Έκδοση: (2003)

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
από: Lowenstein, Michael W., 1942-
Έκδοση: (2014)

Beyond customer service, revised
από: Gerson, Richard F.
Έκδοση: (1998)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
από: Frawley, Andrew
Έκδοση: (2015)

The customer-driven company : moving from talk to action /
από: Whiteley, Richard C.
Έκδοση: (1991)

Customer relations
Έκδοση: (2011)

Customer intimacy : pick your partners, shape your culture, win together /
από: Wiersema, Fred
Έκδοση: (1996)

Customer care excellence : how to create an effective customer focus. /
από: Cook, Sarah
Έκδοση: (2011)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
από: Goodman, John A.
Έκδοση: (2009)

Strategic customer management strategizing the sales organization /
από: Piercy, Nigel
Έκδοση: (2009)

Customer service : a practical approach /
από: Harris, Elaine K.
Έκδοση: (2007)

Customer service : a practical approach /
από: Harris, Elaine K.
Έκδοση: (2013)

Customer service : a practical approach /
από: Harris, Elaine K.
Έκδοση: (2013)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
από: Price, Bill, 1950-, κ.ά.
Έκδοση: (2015)

Customer experience management a revolutionary approach to connecting with your customers /
από: Schmitt, Bernd
Έκδοση: (2003)

Customer loyalty programmes and clubs
από: Butscher, Stephan A.
Έκδοση: (2002)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
από: Goldstein, Sheldon D.
Έκδοση: (2009)

Managing the customer experience : a measurement-based approach /
από: Wilburn, Morris, 1953-
Έκδοση: (2006)

Customer loyalty, retention, and customer relationship management
Έκδοση: (2006)

Eliminate customer turnoffs /
από: Timm, Paul R.

Exceed customer expectations /
από: Timm, Paul R.

Branded customer service the new competitive edge /
από: Barlow, Janelle, 1943-
Έκδοση: (2006)

The Role of Queue Management System in Creating Competitive Advantage at KCB Bank Kenya Limited
από: Chemai, Ndiema Diana
Έκδοση: (2024)

Creating value with customers
Έκδοση: (2006)

Meeting customer needs /
από: Smith, Ian
Έκδοση: (2003)

Enhancing competences for competitive advantage
Έκδοση: (2010)

Organizational learning and competitive advantage
Έκδοση: (1996)

Managing quality customer service a practical guide for establishing a service operation /
από: Martin, William B.
Έκδοση: (1989)

Customer relationship management an Emerald guide.
Έκδοση: (2005)

Service-ability create a customer centric culture and gain competitive advantage /
από: Robson, Kevin
Έκδοση: (2013)

Customer service training 101 quick and easy techniques that get great results /
από: Evenson, Renee, 1951-
Έκδοση: (2005)

Customer satisfaction practical tools for building important relationships /
από: Scott, Dru
Έκδοση: (2000)

The customer management scorecard managing CRM for profit /
από: Woodcock, Neil
Έκδοση: (2003)